Privacy Policy
Last Updated: May 7, 2026
This Privacy Policy explains how Jinhua Youqi Home Furnishings Co., Ltd. (“Youqi Home”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit https://youqihome.com/ or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect the following categories of information:
- Personal Information: Name, shipping address, billing address, email address, and phone number you provide when placing an order or contacting us.
- Order Information: Details about the products you purchase, order value, and transaction records.
- Usage Data: IP address, browser type, device information, pages visited, and time spent on the site (automatically collected).
- Communication Data: Messages you send to us via email or contact forms.
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including shipping and delivery
- To communicate with you about your orders and provide customer support
- To send marketing communications only if you have explicitly opted in (you can unsubscribe at any time)
- To improve our website and services
- To comply with legal obligations and prevent fraud
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share information only in the following situations:
- With service providers who assist us in operating our business and fulfilling orders
- When required by law, court order, or government regulation
- In connection with a business transfer (merger, acquisition, or sale of assets)
Cookies and Tracking Technologies
We use cookies and similar technologies to maintain your shopping cart, remember your preferences, and analyze website usage. You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
International Data Transfers
Our company is located in China. Your personal information may be transferred to and processed in China or other countries where our service providers operate. By using our website, you consent to such transfers.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at service@youqihome.com.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
Contact Us
US Customer Support:
333 N Michigan Ave, Suite 1700
Chicago, IL 60601, USA
China Factory Address:
Jinhua Youqi Home Furnishings Co., Ltd.(金华市佑企家居用品有限公司)
Room 201, Building 2, Wangzhai Industrial Area, Jindong District, Jinhua, Zhejiang 321000, China
Email: service@youqihome.com
Phone: +1 740-656-0408
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (Central Time, CT)